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President | CEO CruiseDirect.com

John M.

I am writing to express my sincere gratitude for the excellent service Speroteck has provided to our company. Your team of server administrators has been incredibly reliable, monitoring our systems 24/7 365 days a year. They have proactively prevented hacking of our site and have also worked on bugs to keep our site running smoothly.

I am particularly impressed by your team’s ability to quickly identify and resolve issues. On one occasion, our site was experiencing intermittent outages. Your team was able to quickly identify the cause of the problem and implement a fix within a matter of hours. This level of responsiveness has been invaluable to our company, as it has allowed us to avoid any major disruptions to our business.

In addition to their technical skills, your team is also very professional and easy to work with. They are always available to answer our questions and provide us with guidance. I have no doubt that your team will continue to provide us with the high level of service that we have come to expect.

Thank you again for your outstanding work. I would highly recommend Speroteck to anyone looking for a reliable and trustworthy server administrator vendor.

Sincerely

How Speroteck Helped?

Speroteck started right away from learning the application logic as it was complicated with almost no source code documentation. Due to the site’s complexity, each request was followed by careful reviewing, making sure that not only we understand the client’s needs, but also providing the best solution. Together we went through many changes:

• Redesigned the landing page.
• Database integrated to Drupal technology. 
• Redesigned company’s portal.
• Created a custom search functionality where data is taken from databases integrated to the site
• Integration with third-party services, etc.

With every step, the Speroteck team would not only offer help to implement, but also advice whether something needs to be done. It especially applies to different third-party offers; it is not easy to navigate through them. Most of the time it’s a purely billing decision but must be made with a full understanding of what you are going to spend and how it might affect your business.

We, at Speroteck understand importance of a healthy working website. Sometimes issues happen, sites could be down, hacked, or missing information. We know how frustrating it can be. To make sure the impact of such a disaster is as little as possible, we are scheduling our team the way that provides 24/7 support, monitoring, and prompt solution for any issue that arises. Additionally, our team of admins constantly monitors client’s sites, checking for security updates, new available patches out there, and SSL certificates renewal, when needed.

Speroteck believes that being proactive, being available and listening carefully to a client’s needs not only helps the client’s business to thrive, but also shows how a reliable and knowledgeable team can make a difference.