Summary
Article Name
ecommerce, Magento Support, Software development
Description
ecommerce, Magento Support, Software development
Author
Speroteck
Publisher Name
Speroteck
Publisher Logo
CandyFavorites.com, the Internet’s First Candy Store, backed by McKeesport Candy Co., the Oldest Wholesale Candy Company in the nation, has utilized. Speroteck for several years for almost all of our programming needs.
Speroteck has handled various issues, from technical troubleshooting to security issues to module implementation as well as a complete and highly complicated re-platforming effort. In every circumstance, the work is done with attention to detail and courtesy throughout. And there has never been a time when an urgent issue wasn’t addressed promptly, whether day or night, weekday or weekend.
On a personal level, I have developed a strong level of trust in the programmers and a personal friendship with the owners. Both are rarities in today’s day and age of impersonal outsourced programming.
Long-term relationships are essential to my 97 years old company, and we have been fortunate to use Speroteck for most of our time as an online merchant. They have shown flexibility in the ever-changing demands of online commerce and are one of the few programming outfits that truly “practice what they preach.”
I am writing to express my sincere gratitude for the excellent service Speroteck has provided to our company. Your team of server administrators has been incredibly reliable, monitoring our systems 24/7 365 days a year. They have proactively prevented hacking of our site and have also worked on bugs to keep our site running smoothly.
I am particularly impressed by your team’s ability to quickly identify and resolve issues. On one occasion, our site was experiencing intermittent outages. Your team was able to quickly identify the cause of the problem and implement a fix within a matter of hours. This level of responsiveness has been invaluable to our company, as it has allowed us to avoid any major disruptions to our business.
In addition to their technical skills, your team is also very professional and easy to work with. They are always available to answer our questions and provide us with guidance. I have no doubt that your team will continue to provide us with the high level of service that we have come to expect.
Thank you again for your outstanding work. I would highly recommend Speroteck to anyone looking for a reliable and trustworthy server administrator vendor.
Sincerely
We had an open source Magento store and it needed major overhauls, as well as updates for security and more. We had a bad experience with a developer prior to finding Speroteck and we were very nervous that we would run into the same issues with responsiveness and sloppy code which cost us more money and time in the long run. We took a chance on hiring Speroteck to provide us with support in this area.
They proved their expertise by providing top quality code, thorough testing, and seamless updates from our previous website. Their communication along with managing timelines is a big strong point. They worked with our host and let us know step by step, hour by hour their progress. Everything went smoothly. Now we use them for various compliance updates, as well as design changes that we need. They not only take direction well, they also make suggestions based on experience that are vital in the flow of our site.
Before partnering with Speroteck, we faced a two-fold challenge. First, we needed a reliable team to maintain our webserver. Second, our in-house developer was swamped and needed backup. Enter Speroteck – a company with a culture that genuinely cares about our success.
The working process with Speroteck is refreshingly straightforward. For day-to-day tasks, their ticketing portal is a breeze. For larger projects, we collaborate on a scope document and hold meetings to ensure everyone’s on the same page. It’s like having an extra set of skilled hands without the hassle of micromanagement.
One of the most impressive aspects of our partnership has been the results. We’ve tackled big projects that would’ve been impossible without Speroteck’s support. As our own team has seen developers come and go, Speroteck has been the consistent force we can always count on.
Their expertise is top-notch. They know our platforms inside and out, allowing us to get to the root of problems and find solutions at warp speed. It’s not just about getting the job done; it’s about doing it well and doing it efficiently.
In the long run, what stands out the most is their consistency. We know we can rely on Speroteck whenever we need to get something done. They’re not just another vendor; they’re more like colleagues who are invested in our success.
Would I recommend Speroteck? Absolutely. They’re not just in it for the paycheck; they genuinely care about their clients. Working with them feels less like a job and more like a partnership aimed at mutual success.
I wanted to take a moment to share my heartfelt testimonial and express my utmost gratitude for the incredible journey I am having with Speroteck.
The absolute highlight of my time at Speroteck has been the unwavering big family spirit and collaboration that permeates everything and everyone. From the very beginning, when I came as an absolute rookie, with zero coding knowledge, I was immediately treated almost as a family member. There were no moment when I was left in need, without knowing what to do. Someone would always help out there. I try to maintain that tradition and never refuse if anyone needs my help.
It’s been almost 10 years since I made my first step onboard of Speroteck. And I believe due to huge support I am what I am now. It’s been a pleasant path from intern to someone considered a senior developer. I am grateful for the opportunities our company provided me. I was always onboard with interesting projects and experienced people at the beginning of my journey. I do remember my first commercial project, which was a Samsonite website along with other sub-brands. I still remember how happy I was to see an actual store in the mall. I was chatting to my friends as a kid. “Look, Look I am working with that brand”. Nowadays, when I have more that 50 projects behind my back, it is always causing warm feelings to relive these precious moments.
I do like at most, that people are treated extremely well in Speroteck. We are not just lines in a report for our management, but alive persons. Our needs and desires are respected. There are always some events to keep people inspired and bound together. The most hard-working ones could get valuable personal rewards. That was also an excellent incentive for staff. And corporate parties were the best summary to any hard year.
If I have to speak of any challenging and satisfactory project, there will be no better example than “Kate Spade”. It was a very complicated one, totally destroyed, with strict deadlines. But I believe we did our best to get that project back on track, and now you can still see that one up and running. Another great example is “Mary Kay”. We did not need to save this website, it was immediately in a good shape. However, I have never seen a more complicated website. It was an outstanding place to put my skill to check.
Thanks to Speroteck I am able to have a decent life. I am not a big dreamer, but I have all I need for a happy being. Because of remote work, I can spend more time with family. I am still on the track of some financial achievements, but I believe with Spero everything is possible. Big cudos to all my colleges and management.
Working at Speroteck has been an incredible experience. Each day presents its unique challenges, but I find immense satisfaction in overcoming them, akin to winning a marathon. The company fosters a culture of continuous learning, allowing me to expand my professional horizons limitlessly. From the beginning, Speroteck has felt like a supportive family, contributing to its distinct and welcoming atmosphere. Each completed project is a significant team accomplishment, further enhancing the company’s reputation. Speroteck’s alignment with my goals and aspirations has been unparalleled, and I am dedicated wholeheartedly to the organization. I express my heartfelt gratitude for everything it has offered.
The absolute highlight of my time at Speroteck has been the opportunity to work with some of the most talented and passionate individuals in the industry. From brainstorming sessions to team-building activities, every moment spent with the Speroteck team has been an epic story waiting to be told.
Being part of the Speroteck family has had a significant impact on my growth and professional aspirations. The company’s culture of continuous learning and development has helped me realize my potential and push myself beyond my limits. One “aha” moment for me was when I realized the importance of collaboration and teamwork in achieving success.
What sets Speroteck apart from the rest is its unwavering commitment to delivering exceptional results to its clients. The company’s focus on innovation, creativity, and customer satisfaction sets it apart from its competitors. Additionally, the company’s culture of inclusivity and diversity makes it a great place to work.
One project that made me go was Mary Kay. The team worked tirelessly to ensure that every aspect of the website was optimized for user experience and functionality. The end result was a stunning website that exceeded the client’s expectations and received rave reviews from users.
My journey with Speroteck has aligned perfectly with my personal goals and dreams. The company’s focus on innovation, creativity, and collaboration has helped me grow both personally and professionally. Working with such an amazing team has inspired me to pursue my passions and strive for excellence in everything I do.